Having announced that it will fly 25 fewer aircraft over the winter, leaving hundreds of thousands of passengers flight-less, Ryanair has been accused of ‘repeatedly misleading passengers over their rights’ by the industry’s regulator.
The reduction in aircraft will result in a number of flight and schedule changes between November 2017 and March 2018, affecting up to one flight, per airport, per day. In total, 34 routes have been fully suspended between November and March, along with a number of other schedule changes.
If Your Flight Has Been Cancelled, You’re Entitled to a Full Refund or Alternative Flight
If you are one of the 400,000+ passengers affected by the chaos at Ryanair, you have two options:
- A full refund, including money back for both legs of the journey if you booked a return ticket, even if just one leg is cancelled.
- An alternative flight if you still want to travel. This does not just cover alternative flights provided by Ryanair themselves, if your flight is cancelled and an alternative airline can re-route you much sooner than Ryanair can, you can ask them to move you onto that flight instead.
In both instances we can help you claim compensation for your cancelled Ryanair flight that you deserve.
You Could also Be Entitled to a Refund For Extra Expenses
If you opt to take an alternative flight, Ryanair must provide care and assistance to cover any extra expenses you incur, such as travel to a different airport.
Ryanair has announced that it will reimburse “any reasonable out-of-pocket expenses”, as required by the EU’s EU261 flight compensation law. This won’t usually cover any consequential losses, such as missed events, shows, etc.
If you plan on claiming for any expenses, make sure you keep any original receipts and invoices.
Compensation for Accommodation, Car Hire, etc
Of course, if your flight is cancelled or delayed, the flight itself won’t be the only thing that’s affected. It is likely that you will have booked accommodation, car hire, etc at your destination.
Ryanair aren’t obliged to cover any of these costs. If you want to claim compensation, you will need to do this through your travel insurance. However, it’s worth noting that many insurers have already stated that they will not pay out for these costs as Ryanair was directly to blame for the disruption.