Have you recently been back and forth in regards to whether or not it is time to hire a carpet cleaning professional to take care of your carpets? This can be a difficult decision and may not be your highest priority in terms of cleaning services, however getting your carpets cleaned is important to both the health and safety of your family as well as the quality of your carpet. If you are unsure as to whether carpet cleaning is the right choice for you, Sears Clean has put together a list of five questions that you should ask a carpet cleaning professional when making your decision.
1. Can you provide references and reviews from other satisfied customers?
This is one of the most important questions to ask. If the company can show you multiple positive reviews that appear authentic about their services, you will get a good idea as to whether this professional service is worth it for you. If other customers loved their carpet cleaning experience, this is a good indicator that you will likely enjoy the experience too. If the reviews seem mixed, and especially if they are negative, you will want to look into different companies.
2. Do you offer a written estimate?
Many carpet cleaning companies do offer free estimates, and it is even better to get an estimate in writing. This will help you avoid any surprise charges, which are not fun for anyone. Written estimates will help provide you with a sense of comfort and security before you pay for the professional service. Be sure to ask about the charges for stairways and hallways to help avoid surprise charges for those areas.
3. Why should I get my carpets cleaned?
Perhaps you are unsure of the significance of getting your carpets professionally cleaned, and this is a completely valid question to ask. The answer will likely be along the lines of whether your carpet is visibly dirty or not, it likely could use a professionally cleaning. While vacuuming will remove some of the dirt and dust on the surface, a professional cleaning will go deeper than the surface and remove the dirt and toxins that cannot be seen from the naked eye. The professional will also likely tell you that this will help your carpet last longer, which is great considering that replacing carpet can be very expensive.
4. What carpet cleaning methods do you use?
You will also want to ask about the specific methods that the company will use on your carpets. The company may offer special services for extra that could be beneficial to your home’s carpet. Understanding the method will help you decide what service is best for you and what expectations to have in terms of the results. Every company is different, so it is important to do your research and find the one that uses the right method for your home’s needs.
5. Are your products pet-friendly?
Many families have household pets and it is extremely important to ensure that the professional carpet cleaning products are safe for your pets. In fact, it is also worth asking if the company has a special cleaning service for pet owners. Pets that shed their hair can dirty your carpet and it may be worth receiving a professional cleaning that specifically works to get rid of pet hair. In general, it is worthwhile to make sure that the cleaning products are safe and non-toxic.
Getting your carpets professionally cleaned regularly is a good decision for you, your family, and your carpet. If you are apprehensive, be sure to conduct research and to ask questions. Asking questions will help you make a decision and set expectations for before, after, and during your cleaning. If you are unsure whether or not you are a good candidate for professional carpet cleaning, feel free to ask your questions to Sears Clean!
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